Privacy policy

Collection of Information

When you use our Services, we automatically collect information from your devices. For example, we may collect:

Log Information:
We collect log information when you use our Services, including access times, pages viewed, IP address, and the web page that referred you to our website.

Device Information:
We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, your web browser, and device identifiers.

Network Information:
If you use our Storage Services, we may collect bandwidth upload and download speeds, and other statistics about your device and network connection.

Usage Information:
If you use our Storage Services, we may collect metadata about your usage and the file shards that are distributed via the Storage Services (including shard size, number of shards, and frequency of access), and we may record instances in which you have used your private key to authenticate communications.

Use of Information

We may use information about you for various purposes, including to:

1. Provide, maintain, deliver, and improve our Services;
2. Develop new products and services;
3. Personalize your experience;
4. Respond to your requests for information;
5. Send you technical notices as well as support and administrative messages;
6. Subject to applicable legal obligations, communicate with you about products, services, promotions, events, and other news and information we think will be of interest to you;
7. Monitor and analyze trends, usage, and activities in connection with our Services;
8. Detect, investigate, and prevent suspected fraudulent transactions and other illegal activities, and protect the rights and property of DIVER Storage and others;
9. Investigate good-faith, alleged violations of our Agreements;
10. Secure our Services and Customers;
11. Link or combine information we collect from or about you;
12. Carry out any other purpose for which the information was collected; and,
13. Fulfill other purposes with your consent or at your direction.

For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.

Sharing of Information

We may share information about you with others as follows:

1. With service providers that perform work for us so that they can perform such work;
2. When you use interactive areas of our Services, like our blog or other online forums, certain information you choose to share may be displayed publicly, such as your username, actions you take, and any content you post;
3. In response to a request for information if we believe disclosure is in accordance with, or required by, an applicable law, regulation, or legal process;
4. If we believe your actions are inconsistent with our Agreements or policies, or to protect the rights, property, and safety of DIVER Storage or others;
5. In connection with, or during negotiations of, any merger, sale of Company assets, financing or acquisition of all or a portion of our business by another company;
6. Between and among DIVER Storage and any current and future parents, affiliates, subsidiaries and other companies under common control and ownership; or,
7. With your consent or at your direction.

Cookie

DIVER Storage does not typically use cookies. It reserves the ability to use them to affect the availability and functionality of our Site. You can deny a website the possibility to store cookies or cache data. In order to deny cookies or the caching of data, the User needs to edit the User’s browser settings. Please note that the User may experience less availability and functionality when using the Services if you chooses to turn off cookies or data cache.

Data Upload and Download

DIVER Storage offers the ability to upload and store text files, documents, images, videos and other digital content to or from our servers via AES 256-bit end-to-end encryption. Strict internal privacy processes and security requirements govern and ensure that this digital content is not accessible to anyone (AES 256-bit end-to-end encryption allows only the account owner to see the data, as it is not readable or accessible to us). We never share this (encrypted) content with third parties unless required by applicable Country law.

Data Security

DIVER Storage products are designed to have several layers of security.

We encrypt files that you upload to DIVER Storage servers using the AES- 256 algorithm. You control your encryption keys, and We does not have access to them.
We use Secure Sockets Layer (SSL)/Transport Layer Security (TLS) to create a secure tunnel to protect data in transit between DIVER Storage apps and servers.
We don’t store your account passphrase on our servers in any form. Your passphrase is only on your device, and we hash and salt it to help protect it against possible compromise.
No transmission over the internet is completely secure, so we can’t absolutely guarantee that unauthorized parties won’t be able to defeat our security measures. You use DIVER Storage at your own risk, and are responsible for taking reasonable measures to secure your account (such as choosing a strong, unique passphrase and keeping it secret).

We are always on the lookout for vulnerabilities in DIVER Storage. If you discover a vulnerability in our service, we would be grateful for your report and encourage you to let us know immediately. If you give us reasonable time to respond to your report before making any information public, and make a good-faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service during your research, we will not pursue any legal action against you or ask law enforcement to investigate your actions.

Data Retention

DIVER Storage keeps personal data as long as required to provide the Services you requested and as needed to comply with applicable laws and compliance practices.

Changes to this Privacy Policy

Changes to this Privacy Notice will be made when required in response to changing legal, technical, or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice. The new Privacy Notice will apply to all current and past users of the website and will replace any prior notices that are inconsistent with it.

Contact

We welcome all questions, concerns, and feedback you might have about these Terms. If you have suggestions for us, please contact our customer success team.